Minute Clinic

Minute Clinic at CVS rules! I went in today for a flu shot and was very pleasantly surprised. Actually, it reminded me of my visit to another Minute Clinic location 2 years ago - I also went in for a flu shot and also walked out smiling and surprised at how nice and effortless and well thought-out the entire process was. It's an experience that is entirely different from all other healthcare-related interactions you would typically deal with. Little to no wait. Smiling, likable, nice personnel. In-and-out - exactly how I like my interactions with healthcare system to be, if I must interact with it. Also, on the geeky side - their IT is very impressively done. You register at a kiosk outside - touch-screen PC with good (not excellent, but good) interface walks you through a few screens of demographics and typical questionnaire about your allergies, etc. Quick and painless. There's a question about whether you like to get access to your records and you need to provide your e-mail address if that is what you want. One I got home, there was an e-mail waiting with instructions to click on a link to verify my identity. Another nice touch - I had to enter a code found on my paper visit receipt which I was given upon leaving the clinic - this way the system was able to not only verify my ownership of the e-mail, but also verify my identify, but in a completely unobtrusive and seamless way! Once I completed the simple registration process online, I saw the records from both of my visits to Minute Clinic - complete with all information, even including vaccine lot numbers! In addition, there were two buttons - one for exporting my records into Google Health and another for Microsoft HealthVault. As easy as clicking a button - literally! Pleasant, simple, transparent - overall two thumbs up. If only they had H1N1 vaccine there...